FAQ

You can find your questions and answers here. If not, feel free to contact us, and our experts will assist you at the earliest opportunity.

HooshChat is a tool that allows you to create an AI-powered smart chatbot for your website. This no-code platform enables you to build a chatbot that is trained on the content of your website, all without requiring any programming knowledge.

HooshChat scans your website, collects links and source content, and uses this information to train a chatbot capable of answering questions related to your website. Additionally, you can use sitemaps, PDF files, and spreadsheets to further train and customize your chatbot.

You can use website content, sitemaps, knowledge bases, support documentation, PDF files, spreadsheets, text files, audio files, and YouTube videos to train your chatbot. Additionally, you can integrate any OpenAPI or even a database as a source for your chatbot. Moreover, built-in plugins are available to provide real-time information, such as weather updates and more.

Yes, you can create a chatbot for free. You can also upgrade to paid plans to access additional features.

After creating your chatbot, you’ll receive a single-line code that you can add to your website. Once added, the chatbot will be integrated into your site.

You can customize your chatbot by modifying its colors, fonts, and other settings within the chatbot builder tool.

HooshChat supports GPT-3.5 Turbo, GPT-4 Turbo, GPT-4o, GPT-4o Mini, Claude 3.5 Sonnet from Anthropic, Gemini 1.5 Pro from Google, and xAI Grok from xAI. Depending on your subscription plan, you can choose the desired model for your chatbot.

To create a custom GPT in HooshChat, select the "Custom GPT" option when creating a new chatbot in your dashboard. You can then configure its settings similarly to the ChatGPT Builder settings.
Once completed, you can share it with others, even with those who don’t have a ChatGPT Plus subscription.

Yes, you can set a default response to be used when the chatbot cannot answer a question. You can also use Smart Prompts to guide visitors to relevant questions and answers, open links, or send emails.

To view the questions visitors ask, go to the Inbox section of your chatbot. We store both the visitors' questions and the responses provided.

Yes, you can chat live with visitors through the Inbox section of your chatbot, allowing you to respond to their questions in real-time.

To view the number of visitors who have interacted with your chatbot, go to the Dashboard page.

Yes, HooshChat supports various languages, including English, Japanese, Spanish, Italian, Norwegian, Portuguese, and German.
You can train your chatbot in any language supported by GPT-3 and GPT-4. Additionally, you can set a default language to ensure the chatbot always responds in that language.

Yes, HooshChat supports localization. You can customize the language and text of the labels used in your chatbot, making it ideal for creating chatbots in languages other than English.

Yes, HooshChat supports team collaboration. You can share your chatbots with your team and invite team members with different roles and permissions.

No, HooshChat does not limit the number of questions visitors can ask. However, the rate of sending questions is restricted to 5 questions per minute.

Training a chatbot typically takes around 5 minutes. However, if your website is large, it may take up to 30 minutes.

Yes, you can set up the chatbot to automatically retrain based on a schedule. This feature is useful for keeping the chatbot’s content up-to-date with the latest information on your website.

Yes, you can activate the expert referral option in the chatbot builder tool. This feature allows visitors to enter their email and question, and then you can respond via email. It’s also useful for capturing leads.

Yes, you can customize the chatbot launcher icon by uploading a custom icon in the chatbot builder tool. This feature is available in all plans.

You can reach us via email at [email protected]. We aim to respond to all emails within 24 hours.